Support
nCommon shows you what people nearby are doing right now, so you can join in. If something isn't working, or you need help with your account, we're here.
Get in touch
Email support@ncommon.app. Tell us what happened, what you were trying to do, and which device you're on. We read every message and aim to reply within 24 hours.
You can also reach the same help content inside the app, under Profile → Help.
Common questions
How do I post an activity?
Tap Start something, say what you're doing, choose whether it's happening now or later, and post. Your pin goes live on the map straight away. Posts expire on their own, so the map only ever shows things that are actually still happening.
Why can't I see anything on the map?
nCommon needs location access to show you what's nearby. Check that it's enabled under your device's Settings → Privacy → Location Services. If nothing is happening within your radius yet, the map will be quiet — posting something yourself is usually the fastest way to get things moving.
How do I block or report someone?
Open their profile and choose Block or Report. Blocking is immediate and mutual: you won't see each other's posts or messages again. Reports come to us directly and we review every one.
How do I delete my account?
Go to Profile → Settings → Delete account. This removes your profile and personal data — see the Privacy Policy for exactly what is deleted and when. It can't be undone.